Privacy Policy

Mindweave Technologies Pvt. Ltd. ("Mindweave," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mindweave.tech and use our services, including CareerSuite, PlacementPilot, Nova, and Restaurant Daily.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, and job title
• Account Information: Username, password, and account preferences
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, emails, and feedback you send to us

1.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, and feature usage
• Log Data: IP address, access times, and referring URLs
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

1.3 Third-Party Information

We may receive information about you from third parties, such as business partners, marketing partners, and social media platforms, in accordance with their privacy policies.

2. How We Use Your Information

We use the collected information to:

• Provide Services: Deliver, maintain, and improve our AI solutions and platforms
• Process Transactions: Handle payments, invoicing, and service delivery
• Communicate: Send service updates, technical notices, security alerts, and support messages
• Personalize Experience: Customize content and features based on your preferences
• Analytics: Analyze usage patterns to improve our services and user experience
• Marketing: Send promotional communications (with your consent) about new features, products, or services
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Security: Detect, prevent, and address fraud, security issues, and technical problems

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our services (hosting, analytics, payment processing, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
• With Consent: When you have given us explicit permission to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@mindweave.tech.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Provide personalized content and recommendations
• Analyze traffic and improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our services after any changes constitutes acceptance of the updated policy.